Trustpilot

Service

Dutch product

iMove, a proud Dutch brand, always strives for the Dutch standard of reliable service and dedication to high quality. Our strength lies in our down-to-earth and helpfulness, with which we tackle problems in a targeted manner and come to a solution immediately. At iMove we are fully committed to exceeding expectations with our Dutch approach of hard work and direct action.

About iMove

Welcome to iMove, the epitome of Dutch design in the world of e-bikes. My name is Rudi Leusink, and in 2018 I founded iMove, driven by a deep passion for cycling. After a search through Europe, the US and China, I came to a conclusion: what I was looking for in an electric bike did not yet exist. Driven by this realization, I founded iMove as part of House Of Invest. Our mission is to offer design e-bikes that are a fusion of high quality, minimal maintenance requirements and excellent service at a fair price, without losing sight of the old-fashioned feeling of cycling.

Our journey
The search for the ideal bike led us to the drawing board. Because of our passion and extensive knowledge, we keep everything in-house, but consciously choose to use renowned brands and technologies that have proven their durability and reliability. All this to ensure that our customers have to return for service less often.

Our passion and dedication
Designing the perfect model was a long but rewarding journey. The goal is always to grow gradually to create a stable foundation. We therefore know our bikes inside and out and share and are committed to continuously developing and improving our e-bikes. This allows us to continuously offer new generations of bikes that exceed all expectations.

Invitation
We invite you to explore the world of iMove and discover the experience of truly carefree cycling with us. Let us shape the future of a natural way of cycling, where you can experience a tailwind every day.

Unique maintenance

Maintaining your iMove is simple and similar to that of a traditional bicycle, something we are unique in. When putting together our e-bikes, we have always focused on user-friendliness without losing sight of quality. That is why you can always go to your local bicycle repair shop for standard repairs, such as adjusting the brakes, and to our experts in the Service Center for advanced repairs. Our proven parts from renowned brands provide certainty for years of cycling pleasure. Despite this fact, regular maintenance ensures that your bike lasts longer and stays in top condition!

Purchase maintenance

AirTag – Track your iMove anytime, anywhere

Apple's AirTag is a small tracking device designed to help you keep track of your personal belongings, such as keys, wallets, bags, and even this beautiful iMove e-bike. This way you are prepared for theft and you never have to search in the bike rack again.

Buy Airtag

Transportation

Do you have a busy schedule and no time to travel to Ede for service or maintenance? You can have your bike delivered from door to door for a fixed amount per trip, even on Saturdays! This way you are not dependent on days off and you can plan yourself on which day you want to have your bike picked up and receive it again. In addition, it takes an average of only 4 working days for your bike to be gone, how nice is that!

Insurance

Travel carefree with ANWB bicycle insurance in the Netherlands and Belgium. This way, you get the purchase price back in the first 3 years in the event of theft and you do not pay any deductible. Your battery is fully reimbursed in the event of theft and you get fast and expert help in the event of damage. Take care of your bike, and iMove will take care of you.

View insurance

Warranty

iMove provides a 5-year warranty on the frame from the date of purchase and a full 2 ??years on material defects. The warranty is limited to replacing a defective frame or defective parts. Wear and tear due to normal use, careless use and defects after modifications by the user or third parties are not covered by this warranty. Labor costs for replacing parts are not covered by this warranty.

View general terms and conditions

Minimum Maintenance, Maximum Performance
"We guarantee that your iMove bike is designed for maximum performance with minimal maintenance. Spend more time riding and less time waiting for our service technicians."

Need help?

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Frequently Asked Questions

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